Last Updated: May 2026

At MYCOTECH, we value your trust and are committed to protecting your personal information and privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website, purchase our products, interact with our advertisements, or communicate with us through any digital platform.

By accessing or using the MYCOTECH website, mobile experience, services, or products, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

MYCOTECH is a wellness and nutraceutical supplement brand focused on delivering high-quality health products designed to support modern lifestyles.

Throughout this Privacy Policy:

• “MYCOTECH”, “we”, “our”, or “us” refers to the MYCOTECH brand and its authorised business operations.
• “You”, “your”, or “customer” refers to users, visitors, or purchasers using our website or services.

2. Information We Collect

We may collect the following categories of personal and non-personal information:

A. Personal Information You Provide

When you place an order, create an account, contact us, or subscribe to our communications, we may collect:

• Full name
• Email address
• Mobile number
• Billing and shipping address
• Postal/ZIP code
• Date of birth
• Gender
• Payment-related information
• Order history
• Customer support communications
• Product reviews or testimonials
• Survey responses or quiz submissions

B. Automatically Collected Information

When you use our website, we may automatically collect:

• IP address
• Browser type and device information
• Operating system
• Website usage behaviour
• Session duration
• Pages visited
• Click patterns
• Referral URLs
• Cookies and tracking data
• Advertising interaction data

This helps us improve website performance, user experience, analytics, and personalised recommendations.

3. How We Use Your Information

We use your information for purposes including:

Order Processing & Fulfilment

• Processing purchases
• Shipping orders
• Sending order updates
• Managing returns and refunds
• Customer support assistance

Website Improvement

• Enhancing website functionality
• Improving customer experience
• Analysing website traffic and user behaviour
• Preventing fraud or misuse

Marketing & Communication

• Sending promotional offers
• Product recommendations
• Health and wellness updates
• Cart reminders
• SMS, WhatsApp, email, or call communication

You may opt out of marketing communication at any time.

Personalization

We may use browsing and purchase behaviour to personalise:

• Product suggestions
• Website content
• Advertisements
• Offers and discounts

4. Cookies & Tracking Technologies

MYCOTECH uses cookies, pixels, analytics tools, and similar technologies to improve website functionality and marketing performance.

These technologies help us:

• Remember user preferences
• Analyse traffic
• Measure ad performance
• Improve user experience
• Deliver personalised advertising

Third-party tools such as Google Analytics, Meta Pixel, and advertising partners may also collect data through cookies.

You may disable cookies through your browser settings, though certain website features may not function properly.

5. Sharing of Information

We do not sell your personal information.

However, we may share limited information with trusted third parties including:

• Payment gateway providers
• Shipping and logistics partners
• Marketing and advertising platforms
• Website analytics providers
• CRM and customer support platforms
• Technology service providers

These partners only receive information necessary to perform their services and are expected to maintain confidentiality and security.

6. Data Security

We implement commercially reasonable security measures to protect your personal information against:

• Unauthorised access
• Misuse
• Loss
• Alteration
• Disclosure

While we strive to protect your information, no digital transmission or storage system can be guaranteed to be 100% secure.

7. Retention of Information

We retain personal information only for as long as necessary to:

• Fulfill orders
• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

After this period, information may be securely deleted or anonymized.

8. Your Rights & Choices

You may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communication
• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or services. MYCOTECH is not responsible for the privacy practices, policies, or content of external websites.

We encourage users to review the privacy policies of third-party platforms before sharing information.

10. Children's Privacy

MYCOTECH products and services are intended for individuals above 18 years of age.

We do not knowingly collect personal information from children. If we become aware that information from a minor has been collected, we will take appropriate steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Legal requirements
• Operational changes
• Product or service updates
• Technology changes

Updated versions will be posted on this page with the revised effective date.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us:

MYCOTECH Support

DOBARIYA CHINTANKUMAR VITHALBHAI
Trade Name : SEVEN SOUL

Email: themycotac7775@gmail.com
Website: https://themycotec.com
Phone: 09428887414
Customer Support Hours:
Monday to Saturday | 10:00 AM – 7:00 PM

Register Address:
206, GF, Girnar Society, Nana Varachha, Surat, Gujarat, 395006

Manufacturing Unit:
183,Near Shubham Residency, Morthana Road, Jokha,Kamrej, Surat, Gujarat, 394185

Important Recommendation for MYCOTECH

Since MYCOTECH is a supplement/wellness brand running digital ads and collecting customer data through Meta Ads, Shopify, Google Analytics, WhatsApp, or email flows, I strongly recommend adding these additional legal pages for better compliance and ad account safety:

• Terms & Conditions
• Shipping Policy
• Return & Refund Policy
• Disclaimer Page
• Medical Disclaimer
• Cookie Policy
• Advertising Disclaimer

This becomes especially important for:

• Meta Ads compliance
• Google Merchant Center
• Shopify compliance
• International traffic
• Payment gateway approval
• Consumer protection trust signals